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Course Curriculum

INTRODUCTION
Intoduction 00:00:00
Part1: The different transportation means
Part1: The different transportation means 00:00:00
Part2: Process of a shipping (steps)
Part2: Process of a shipping (steps) 00:00:00
Part3: Responsibilities : Incoterms
Part3: Responsibilities : Incoterms 00:00:00
Quiz – 1 00:05:00
Part :4 Costing :Price Breakdown
Part4-A-1-Overview Big Picture 00:00:00
Part4-A-2-Defining the volume FCL vs LCL 00:00:00
Part4-A-3-Breakeven point FCL vs LCL 00:00:00
Part4-B-Air fret calculation system 00:00:00
Part4-C-Insurance calculation 00:00:00
Part4-D-Customs duties principle & calculation 00:00:00
Part4-E-Arrival charges 00:00:00
Part4-F-Calculation of the margin 00:00:00
Part4-G-Case study 00:00:00
Part5: Official documents for export/import
Part5: Official documents for export/import 00:00:00
Quiz-2 00:10:00
Part6: Booking a shipment
Part6: Booking a shipment 00:00:00
Part7: Logistic optimization
Part7: Logistic optimization 00:00:00
EXTRA Reformulation : Transportation and Logistics
Case study: How to calculate your selling price? 00:00:00
Case study: RFQ Tool 00:00:00
Quiz – 3 00:10:00
Quiz -4 00:03:00
Conclusion
Conclusion 00:00:00
LOGISTICS
Introduction 00:00:00
Why logistics is important 00:00:00
Quiz -5 00:05:00
Defining logistics 00:00:00
Quiz -6 00:03:00
Reverse logistics 00:00:00
Key decisions 00:00:00
Information flow and inventory management 00:00:00
Integrating logistics into supply chain 00:00:00
Bullwhip effect 00:00:00
Company performance 00:00:00
Outbound & Inbound Logistics 00:00:00
Quiz – 7 00:03:00
SUPPLY CHAIN
Supply chain for business professionals 00:00:00
Supply Chain Management 00:00:00
SCM Goals 00:00:00
Inventory management 00:00:00
Purchasing & Buyer Relationships 00:00:00
Understanding logistics 00:00:00
Manufacturing and operations 00:00:00
Storage and Distribution 00:00:00
Location 00:00:00
Outsourcing 00:00:00
QUIZ 8 00:05:00
Logistics considerations 00:00:00
Supply chain modes 00:00:00
Shipping containers 00:00:00
Distribution centers 00:00:00
Supply Chain Components 00:00:00
Push strategy 00:00:00
QUIZ 9 00:05:00
Dealing with surprises 00:00:00
Global supply chains 00:00:00
Creating an ethical supply chain 00:00:00
CUSTOMER SERVICE
Introduction 00:00:00
QUIZ 10 00:05:00
What is Customer Service Strategy 00:00:00
Starting the planning process 00:00:00
Importance of Customer Service strategy 00:00:00
Customer expectations 00:00:00
Characteristics of effective customer service 00:00:00
Building the right skills 00:00:00
QUIZ 11 00:05:00
Implementing 00:00:00
Technology and innovation 00:00:00
QUIZ 12 00:05:00
Getting Into MS Excel
Introduction to Excel 00:00:00
Data
Data Types 00:00:00
Formulas for Arithmetic Operators 00:00:00
Functions
Functions-1 00:00:00
Functions-2 00:00:00
Data Entry for Practice 00:00:00
Speeding up Excel – 1 00:00:00
Speeding up Excel-2 00:00:00
Speeding up Excel-3 00:00:00
Speeding up Excel-4 00:00:00
Speeding up Excel-5 00:00:00
Speeding up Excel-6 00:00:00
Speeding Up Excel-7 (Cells) 00:00:00
Speeding Up Excel-8 (Functions) 00:00:00
Speeding Up Excel-9 (Dates) 00:00:00
Excel Extended Practicals -1 00:00:00
Excel Extended Practicals – 2 00:00:00
Getting into Forms in Excel – Part 1 00:00:00
Getting into Forms in Excel – Part 2 00:00:00
Getting into Forms in Excel – Part 3 00:00:00
Finalising our Form in Excel – 4 00:00:00
General Excel Learning – 1 00:00:00
General Excel Learning – 2 00:00:00
Printing a Worksheet / Workbook in MS Excel? 00:00:00
General Excel Learning – 3 00:00:00
General Excel Learning – 4 00:00:00
Indian Rupee Symbol in Excel 00:00:00
General Excel Learning-5 00:00:00
VLOOKUP Functions & its Uses-1 00:00:00
VLOOKUP Function & its Uses-2 00:00:00
VLOOKUP Function & its Uses-3 00:00:00
VLOOKUP Function & its Uses-4 00:00:00
VLOOKUP & its Functions – 5 00:00:00
VLOOKUP & it’s Functions – 6 00:00:00
VLOOKUP & it’s Functions – 7 00:00:00
VLOOKUP & it’s Functions – 8 00:00:00
Basic Excel Internet Research Quiz In Malayalam 00:05:00
Putting your strategy to work 00:00:00
Updating and keeping the customer service current 00:00:00
What is quality in customer service 00:00:00
Understanding customer expectations 00:00:00
Ensuring quality standards are met 00:00:00
Effective standards for individuals 00:00:00
Surveys and measurements 00:00:00
Calibration 00:00:00
Customer service process 00:00:00
Quality standards 00:00:00
Overall objective 00:00:00
QUIZ-13 00:06:00
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